Customer Success with Microsoft Dynamics Sure Step

CustomerSuccesswithMicrosftDynamicsSureStepisafocusedtutorialofMicrosoftDynamicssolutionenvisioninganddelivery,ratherthanastepbystepguideintoprojectmanagement.Itwillequipyouwiththetacticsrequiredtoplan,align,andorchestrateyoursolutionsellingactivities,aswellashelpyoutobeefficient,proactive,goaldriven,andflexibleinyourMicrosoftDynamicsengagements.Ifyouareinvolvedinoneormoreoftherolesstatedbelow,thenthisbookisforyou:IfyouareaProjectManager,EngagementManager,SolutionArchitect,orConsultantinvolvedindeliveringMicrosoftDynamicssolutions,thisbookwillteachyouhowyoucanimprovethequalityofyourimplementationwithaconsistent,repeatableprocess.IfyouareaCustomerProjectManager,SubjectMatterExpert,KeyUser,orEndUserinvolvedinselectingtherightbusinesssolutionforyourorganizationanddeliveringtheMicrosoftDynamicssolution,thisbookwillhelpyoudeterminehowthemethodfacilitatesthedeliveryofasolutionthatisalignedtoyourvision.IfyouareaSalesExecutive,ServicesSalesExecutive,TechnicalSalesSpecialist,PreSalesConsultant,orEngagementManagerinvolvedinthesalesofMicrosoftDynamicssolutions,thisbookwillhelpyoutounderstandhowyoucanaccelerateyoursalescycleandbringittoaclose.IfyouaretheCustomerDecisionMaker,CxO,Buyer,orProjectManagerwhoparticipatesintheselectionprocessforyourbusinesssolutionneeds,thisbookwillshowyouhowtodeterminehowthisprocesscanhelpyourduediligenceexerciseandsetthestageforaqualityimplementationofthesolution.IfyouareaChangeManagementexpert,thisbookwillenableyoutolearnhowyoucanhelpthecustomermanageorganizationalchangeduringthebusinesssolutiondeliveryprocess,and/orhelpsolutionprovidersadoptaprocessforsellinganddeliveringsolutions.